We strive for customers to be completely happy with their purchases. We are happy to assist with questions and details about all items. Due to the nature or our inventory we have a strict return policy. A store credit or exchange is permissible if contacted within 48 hours of receipt of item. Please insure the item fully, pack securely and use a service that provides tracking while in transit, return postage is not refundable. If an exchange/store credit is desired, the shop must be notified within 48 hours of receipt of purchase.