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Repairs

For all repair inquiries, please email info@scarterdesigns.com. Please include your name, contact info, address, description of the repair, and photo of the damage.

If we are able to repair your piece, we will issue you shipping instructions. Repairs take 4-6 weeks to complete depending on the nature of the repair. We will return your repaired item back to you as soon as it is ready and will notify you with an email and tracking number as soon as it ships. 

All repairs are subject to shipping charges and a repair fee that is contingent upon material availability and nature of repair.  Due to the style of our products, we may not be able to order certain components needed to repair older items.

We reserve the right to deny unreasonable repairs, returns, and exchanges.